| Customer
Service.
Garden Stone Pets // 1.800.722.1553
Family
owned and operated since 1997
in San Luis Obispo, California.
Guarantee-
We are committed to your needs and total satisfaction
with our stone pet accents. We cannot give refunds on personalized stone accents once they have been engraved, since we cannot resell the stone accent. However, a 50% credit will be applied to any future
orders if you are not completely satisfied with the quality of
your Stone Pet Accent.
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Shipping
and Transit Times for UPS Ground-
All orders ship UPS ground, this is the most
cost effective method for shipping our stone accents. The combined
engraving time, normally 5 to 7 workdays and the transit time
is how long it will take for you to receive your order. UPS also
offers 3-day select, 2nd day air and next day air shipping. When
ordering from our shopping cart you may override UPS ground with
the needed shipping method so your order arrives on time. However
remember, our natural stone accentsare HEAVY, so be careful
and do not be surprised of the cost, if you upgrade from UPS
ground.
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Do
we ship outside the USA?
No, sorry.
Due to cost, customs, and tracking issues,
we do not ship outside the contiguous 48 states.
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Our
Privacy Policy-
We hate spam as much as you do and we respect
your privacy. We value our customers and therefore do not sell,
rent or distribute any customer information.
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Our
Company sales and customer relations statement-
Our goal is your satisfaction. Be assured
that we will make every effort to insure that your shopping experience
at GardenStonePetMemorials.com is fair, honest and enjoyable.
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What
if I have a Product Suggestion?
We are always interested in your suggestions
and comments (good or bad). Please contact us by phone or email.
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www.a-7-d.com